Frequently Asked Questions

HOW DO I RESET MY PASSWORD?

We are still implementing the password reset feature.
You may however contact a member of staff who can reset your password for you.



HOW DO I ADD A SERVER?

Once you have logged in, you will see a 'Dashboard' option in the navigation bar.
Please go to the dashboard and select the 'Servers' tab.
Then simply click 'Add Server' and follow the steps.

NOTE: If you want to setup Votifier, you will need to edit the server after creating it and enter the Votifier details there.



WHY CAN I ONLY VOTE ONCE PER DAY?

By imposing a 24 hour restriction on voting for players, we get a more accurate metric of players who come back to the server. In other words, most players get bored of playing on a server within the first few hours of playing, if the server isn't very unique or well thought-out. By requiring that players wait 24 hours before voting, we can ensure that the votes only accumulate when a server accumulates loyal players.



HOW DO I EDIT MY SERVER?

Once you have logged in, you will see a 'Dashboard' option in the navigation bar.
Please go to the dashboard and select the 'Servers' tab.
There will be a list of the servers you have posted on this site under the 'My Servers' header.
Click the name of the server that you wish to edit.
You will see an overview of the server. Scroll down to the bottom and click the 'Edit Server' button.



HOW DO I APPLY FOR STAFF?

You will need to visit our Discord server. Once there, say once that you wish to apply for staff. You will then be given further instructions.
Once you have applied, DO NOT harass or pester the staff - they will read your application when they can, however our site is still in development and as a result, much of the staff team is very busy.



HOW DO I PURCHASE A DONOR RANK?

Coming soon!



WHAT ARE RUBIES?

Rubies are the virtual currency of MCServerVote that enable you to purchase upgrades for your account and server.
For more information on Rubies, please read our about page, where we explain what Rubies are, how to purchase them and their purpose.



WHAT ARE SPONSORED SERVERS?

Sponsored Servers are servers that will receive special attention to ensure the highest potential amount of players on your server.
For more information on Sponsored Servers, please read our about page, where we explain how Sponsored Servers work.



HOW CAN I GET MY SERVER HIGHER ON THE LIST?

Currently, servers are ranked according to votes (there may be other factors involved in the near future).
You can also purchase a Sponsored Server slot for your server to gain a spot at the top of every listing page. (See 'WHAT ARE SPONSORED SERVERS')